Employability Skills

Honesty and integrity are vital in the business world. They allow you to be open with your clients andf those you work with, helping you to maintain the best standards and appropriate levels of confidentiality. You may need to have the courage to say if something is not right without the fear of not being believed.

The best examples of these abilities that you can give to employers are of times when you have had to use tact and diplomacy to calm a difficult situation, or when you have had to speak up about something that wasn't right. You might find examples from your part-time job, classroom situations or your involvement in a club.

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On the final Review worksheet you should try and come up with examples of as many of the following questions as you can.

When have you:

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• handled a conflict or a difference of opinion well?
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• carried out a boring task with real enthusiasm?
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• kept calm when dealing with a difficult customer?
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• spoken up about something that you didn’t feel was right?
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Have you been in a situation of needing to maintain confidentiality? Did you handle this well? (Obviously, don’t be specific in writing here!)

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This page is adapted from http://read.pwc.com/i/391324-employability-brochure.