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  1. BTEC NATIONAL TRAVEL & TOURISM YEAR 2 (20-21)
  2. Learning Aim A2 - Influencing Customer Decisions

Learning Aim A2 - Influencing Customer Decisions

    • A2 Influencing customer decisions and meeting needs hand out.docA2 Influencing customer decisions and meeting needs hand out.doc
    • Customer Service Review Tasks.docxCustomer Service Review Tasks.docx
    • Marketing Influences - Lesson 2.pptxMarketing Influences - Lesson 2.pptx
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